Contact NFD

Emergency - Dial 911

To report an emergency anywhere in McLean County, dial 9-1-1 from your cell or land line phone. You will be connected with the METCOM Dispatch Center.  METCOM is responsible for dispatching Normal Police and Fire Departments, McLean County Sheriff's Police, and all rural police and fire departments within McLean County.    If the incident is in Bloomington, you may call them at (309) 820-8888.

Non-Emergency Calls for Service 

If you require assistance, but it is not an emergency, call the METCOM non-emergency line at (309) 888-5030.

Freedom of Information Act Requests

All FOIA requests are processed through the Public Records Request online portal and handled through the Town Clerk. Submit all requests through the Clerk and the information will be routed back to you through the online portal.

Fire Stations

Note: These phone lines may not be staffed at all times. If you need the fire department, dial 911.  

  • Headquarters Fire Station
    606 S. Main St.
    Normal, IL 61761
    (309) 454-9689
  • Fire Station #2
    1300 E. College Ave.
    Normal, IL 61761
    (309) 454-9752
  • Fire Station #3 
    1200 E. Raab Rd.
    Normal, IL 61761
    (309) 454-9753

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