What is a Knox Box? Do I need one?
The Knox-Box® Rapid Entry System is a secure emergency access program developed for property owners and first responders. First Responders across North America use the Knox-Box Rapid Entry System to prevent costly entry damage while protecting property and lives. When a fire breaks out or there is a medical emergency, Knox® products allow immediate entry into buildings and property without forced entry damage or delay. Property owners store entrance keys, access cards and floor plans in high-security Knox-Box key boxes mounted near building entrances. Each Knox-Box purchased by a property owner is keyed to a single master key controlled by Normal Fire Department.

In the Town of Normal, if you have an automatic fire alarm system or a sprinkler system installed in your property, you are required to install a Knox Box.

Additionally, if you have a family member who lives alone, or someone who is frequent to falls or other medical emergencies, you may consider installing a residential Knox Box so our paramedics can easily gain entry to the house without causing damage to doors or windows. Visit KnoxBox.com

Show All Answers

1. How do I schedule a tour of a fire station?
2. My Carbon Monoxide alarm is beeping. What should I do?
3. Where should I install the smoke alarms in my home?
4. Will NFD check my child's car seat to make sure it's safe?
5. Do I need a permit to have an outdoor fire?
6. I called for an ambulance; why did you send a fire engine too?
7. A member of my household has a functional need. What should I do to help out emergency response?
8. I have questions about my ambulance bill. Whom should I contact?
9. What’s the difference between a fire engine and a fire truck?
10. How can I become a Normal Firefighter/Paramedic?
11. Why are fire engines red?
12. How can I get information on breaking news and emergencies?
13. How often is my business inspected by the fire department?
14. How do I know if my smoke alarm is working?
15. How do I schedule fire safety presentations for my school or organization?
16. Why do firefighters wear red suspenders?
17. Every time I cook, my smoke alarm goes off. What should I do?
18. What is a Knox Box? Do I need one?
19. How long do I have to correct violations on a commercial fire inspection?
20. Will I get a fine if my fire alarm goes off and there isn't a fire?