We do our best to not estimate utility bills; however, this happens when the reading device (known as an MIU) is not transmitting the reading (although the meter is still recording the usage), and we are not able to get an appointment before the bill must be issued.
- If your usage is consistent, it is possible to see the same amount on your bill.
- The Town charges for each 1,000 gallons used at residential homes. It is possible to have the same water consumption charged, even if your usage differs. For example, if you used 1,900 gallons of water, your current bill may show 1,000 gallons for the consumption. The additional 900 gallons rolls onto the next bill and is charged once it becomes 1,000 gallons.