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Call 911 to report a life-threatening emergency
If you are reporting a life-threatening emergency, please do not use this form. Call 911 for help.
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Report a problem
Please detail the problem in the information box below and include your contact information. Town representative will get back to you in a timely manner during regular business hours (M -F 8:30a.m. - 5p.m)
Category
*
Unsure/Unknown
Missed trash or recycling collection
Shrubs, trees or tree limbs
Dead animal on the street or nuisance animal
Property maintenance
Sewer, street or sidewalk concern
Pothole
Damaged mailbox
Other issues
To report a dead animal on the street or a nuisance animal
please contact McLean County Animal Control.
Please do not submit this form prior to 3 pm on your collection day. Crews collect refuse between 6:00 am - 3:00 pm daily and collection times may vary from week to week.
Click here to view your area's collection day.
Please describe the problem in detail:
*
Full Name:
*
Local Address
*
Email:
*
Phone:
*
Date of missed collection
*
Date of missed collection
Please do not submit this form prior to 3:00 pm on your collection day. Crews collect refuse between 6:00 am - 3:00 pm daily and collection times may vary from week to week.
Type of missed collection (check all that apply)
*
Learn more about Curbside Collections
Garbage in Town Cart
Recycling in Town Cart
Brush
Bulky Waste
Landscape Waste (Collection Starts 04/05/21)
If this is a recycle cart that was missed, does it have a yellow lid?
*
Yes (The cart has a yellow lid)
No (The cart just has stickers)
Not Applicable
Were your carts/waste out before 6:00 am?
*
Yes
No
Collection items not out by at least 6:00 am on collection day may not be collected.
If your refuse was out on time, would you like your missed collection to be collected on the next business day?
*
Yes
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Comments/Description of Waste
Location/Address of Tree or Tree Limb
*
Tree/Tree Limb is located on
*
-- Select One --
Private property
Public right-of-way
Description of tree issue
*
Location of the pothole
*
Photo of pothole
Temporary Mailbox Needed
*
-- Select One --
Yes
No
Type of damage occurred
*
-- Select One --
Mailbox damaged only
Post damaged only
Both mailbox and post damaged
Occurrence Date
*
Occurrence Date
Photo upload of mailbox
Additional Notes
Property owners must report the incident to the Town within 2 weeks of the occurrence.
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